I lead teams to make things not just more useful, or more usable, but more habit-forming and lovable. I use research-based design-thinking to create innovative, human-centered experiences that enable companies to achieve their business objectives and maintain their competitive market advantage. Our process includes discovery, research, ideation, refinement, and user-testing to make experiences that solve problems in ways that resonate with users.

UX leaders make things happen. They take a company, and its customers, to an engaging future. They lead teams to bring meaning to experiences. They connect technology to new services and products, to different functions in a company, and the company to its customers. They coordinate the user-facing experience and back-end technology. They build cross-functional teams, inspire them, and create synergy, regardless of what process they’re using.